rs77 Privacy Policy
rs77 gives the highest priority to the security of your personal information. This policy describes what information we collect, how we use it, and how we keep it secure.
Introduction and Applicability
rs77 ("we", "us", or "the platform") operates a trusted online gaming and betting service for users in Bangladesh. When you visit our website https://rs77.lat, register an account, or use any of our services, you agree to the terms of this privacy policy.
This privacy policy explains what types of personal information rs77 collects, the purposes for which it is used, with whom it is shared, and what measures are taken to keep your information secure. We believe that transparency and trust are the core foundation of our platform.
This policy applies to all registered and unregistered users in Bangladesh. If any changes are made to this policy, we will publish them on the website with an updated date and notify registered users by email.
What Information We Collect
Information You Provide Directly
When you create an account or use services on rs77, you directly provide the following information:
- Full name (in Bengali or English)
- Valid email address
- Date of birth (for age verification)
- National ID or passport number (for identity verification)
- Payment account details (bKash, Nagad, Rocket, Upay, or bank account)
- Live chat and support communication content
Automatically Collected Information
When you use our website, the following information is collected automatically:
- IP address and device identifier information
- Browser type, language, and operating system
- Page visits, click patterns, and session duration
- Login timestamps and logout information
- Game session data (which games were played, duration, bet amounts)
- Cookie and local storage data (see section 5 below)
Information Received from Third Parties
In some cases we may collect information through trusted third parties, such as:
- Transaction confirmation information from payment processors (bKash, Nagad, Rocket, Upay)
- Verification results from identity verification service providers
- Risk assessment data from fraud prevention services
These third parties operate under their own privacy policies and rs77 is not responsible for their data-processing practices.
Purposes of Data Use
Primary Purposes of Use
rs77 uses your personal information for the following legitimate purposes:
- Account Management: For creating, verifying, securing, and managing accounts.
- Service Delivery: For running games, facilitating betting, and processing results.
- Transaction Processing: For completing deposits and withdrawals and maintaining transaction history.
- Customer Support: For 24/7 Bengali live chat support and email communication.
- Security: For detecting fraud, preventing misuse, and protecting accounts.
- Responsible Gaming: For monitoring gaming behavior to help prevent gambling addiction.
- Legal Compliance: For complying with applicable laws and regulations.
- Service Improvement: For analyzing user experience and improving the platform.
Cookies and Tracking Technologies
Cookie Usage Policy
The rs77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help our website remember your preferences and improve the quality of our service.
We use the following types of cookies:
- Essential Cookies: Essential for the core functionality of the website — login sessions, security tokens, and so on.
- Functional Cookies: Used to remember your preferences (language, display settings).
- Analytics Cookies: Used to understand site traffic and usage patterns.
- Security Cookies: Used for fraud detection and account protection.
You can disable cookies through your browser settings, though this may limit some services. Disabling non-essential cookies will not affect the core functionality of the website.
Data Sharing and Disclosure
When Information Is Shared
rs77 may share your information with third parties in the following limited circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank services to complete your deposits and withdrawals. This information is used solely for processing transactions.
- Identity Verification Services: We work with trusted third parties to verify accounts in compliance with legal requirements.
- Technology Service Providers: With contracted partners for website hosting, database management, and security services.
- Legal Authorities: With relevant authorities in accordance with court orders, government directives, or legal requirements.
Outside of the circumstances above, rs77 does not disclose or sell your personal information to any third party for commercial purposes. All our third-party partners operate under strict confidentiality agreements.
Data Security Measures
Technical Security
rs77 uses industry-standard security technologies to keep your information secure:
- SSL/TLS Encryption: All data transmissions are handled through encrypted channels.
- Database Encryption: Stored sensitive information is kept in encrypted form.
- Two-Factor Authentication: An additional layer of security is provided for account access.
- Firewall and IDS: Active monitoring to prevent unauthorized access and cyber attacks.
- Regular Security Audits: Periodic reviews to identify and address potential vulnerabilities.
Data Retention Period
rs77 retains your personal information according to the following policy:
- Active account data: Retained for as long as the account remains active.
- Closed account data: Retained for a minimum of 5 (five) years from the date of closure (due to legal obligations).
- Transaction records: Retained for the period required by financial regulatory authorities.
- Live chat and support logs: Retained for up to 12 months.
- Analytics data: Retained in anonymized form for a limited period.
Once the designated period has passed, data is securely deleted or anonymized in a way that no longer allows identification.
User Rights
Your Rights Regarding Your Information
As a user of rs77, you have the following rights over your own information:
- Right to Access: You can find out what information we hold about you.
- Right to Rectification: You can request correction of inaccurate or outdated information.
- Right to Erasure: In certain circumstances you can request deletion of your information (subject to legal obligations).
- Right to Object: In certain cases you can object to the processing of your information.
- Right to Data Portability: You can request your information in a structured format.
- Right to Withdraw Consent: You can withdraw your consent to consent-based data processing at any time.
To exercise these rights, contact us at [email protected] or use the 24/7 live chat. We will verify your request and typically respond within 30 business days.
Additional Policies and Provisions
International Data Transfers
rs77 primarily serves the Bangladesh market. However, our servers and third-party service providers may be located in various countries. For such international data transfers, we ensure that adequate data protection measures are in place in the recipient country and that strict data processing agreements are in place with us.
Third-Party Websites and Services
The rs77 platform may include services from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others). These providers have their own privacy policies and rs77 is not responsible for their data-processing practices. We recommend that you read the privacy policy of the relevant provider.
Policy Changes and Updates
rs77 reserves the right to change or update this privacy policy at any time. For significant changes, we will notify users in the following ways:
- A prominent notice will be displayed on the website.
- Registered users will be notified by email about the update.
- The "Last Updated" date at the top of the policy will be changed.
Continued use of the platform after any changes will be considered acceptance of the new policy.
Responsible Gaming and Data Use
rs77 gives the highest priority to responsible gaming. By analyzing information related to your gaming behavior (bet amounts, duration, loss patterns), we:
- Identify signs of potential addiction and provide the necessary support.
- Enable self-exclusion and limit-setting features.
- Ensure age verification so that minors cannot use the platform.
To learn more about responsible gaming, visit our Responsible Gaming page.
Contact Us
Questions About Privacy?
If you have any questions or concerns about this privacy policy, please get in touch with us. Our data protection team is always ready to respond to your questions properly.
Live Chat: Available 24/7 in Bengali
Email: [email protected]
We typically respond to emails within 24 to 48 hours. For faster assistance, use live chat.
Terms and Conditions
Read the full terms of use for rs77 and learn about your rights and responsibilities.
Read Terms and Conditions →Responsible Gaming
Use our guidelines and tools to enjoy gaming safely and responsibly.
Learn More →Frequently Asked Questions
You can find answers to common questions about rs77 in our FAQ section.
See FAQ →